Reservation policy

Cancellation :Public Price: If canceled up to 72 hours prior to arrival, no fee will be charged. If canceled 72 hours before arrival, we charge all of the booking . For prices: Special Price website, advance reservations, last minute offer, Secret Deal and Non cancellable non modifiable: Reservations are not cancellable and not changeable. A pre-payment of the entire stay is required.Check-in : 15:pm - Check out : 11:am. City Tax to be paid to Hotel : 1,5 euros/day/adult.


In case of unresolved dispute, after contacting the customer service of our establishment, and failing a satisfactory answer within 1 month, the client can contact the Ombudsman of Tourism and Travel, whose contact details and terms of referral are Available on its website www.mtv.travel.